The Brief
WRM were approached by West London Composting (WLC) to provide consultancy support in achieving a UKAS recognised certification to ISO 9001 and ISO 14001 for their organic waste processing facility. WLC wanted to provide reassurance to potential new customers that they were able to provide a reliable high quality service and high grade compost products, whilst minimising environmental impacts.
WRM took the time to really understand our business to ensure the design of our Management System met not just the requirements of the ISO standards but also our own business needs. WRM were on hand every step of the way through both implementation and certification. Achieving certification to ISO 9001 & ISO 14001 is helping us to secure more business and stand out from the crowd.
WEST LONDON COMPOSTING LTD
The Solution
WRM reviewed all business processes at WLC and undertook a detailed Gap Analysis to fully understand the baseline positions against the ISO standards. The outcome helped WRM to develop a project plan to integrate the company’s existing processes, such as PAS 100 Standard Operating Procedures for compost quality, with the requirements of ISO 9001 and ISO 14001. Consultancy support was then provided to develop and install additional systems and procedures and to run through a complete audit cycle ahead of certification.
- WRM worked with WLC to identify business targets, operational controls and programmes of work to deliver improvements in service provision and environmental performance.
- To prepare WLC for certification, WRM developed a legal register and undertook a series of legal compliance audits and undertook a full internal audit of the documented systems and procedures and implementation evidence.
- To ensure a cycle of continual improvement was implemented, WRM prepared and chaired a series of Management Review Meetings.
- WRM supported WLC through every step of the process and were on hand during the external certification audit to answer questions from the independent auditing body.
The Outcome
WLC’s IMS successfully achieved certification to ISO 9001 & ISO 14001, passing both Stage 1 and Stage 2 certification audit at the first time of asking. Achieving certification has helped in responding to local authority tenders, whilst driving efficiency improvements within the company’s operations.